How Hopfield Labs Technologies handles client IP, diagnostic telemetries, and operational metadata. We adhere to a strict zero-retention policy for client proprietary datasets.
Hopfield Labs operates as an engineering contractor and technical studio. We do not monetize, sell, or cross-train machine learning weights on client proprietary source code, proprietary datasets, or enterprise schemas.
All infrastructure provisioned during client engagements remains segregated under client-owned cloud tenancies (AWS, GCP, Supabase, Azure). Access keys and database credentials are rotated and purged upon final milestone sign-off.
Names, corporate email addresses, budget ranges, and project descriptions submitted via our intake form (`/start` and `/contact`). This information is used exclusively to evaluate technical feasibility and schedule introductory architecture consultations.
Anonymous HTTP headers, client IP addresses (hashed for ephemeral rate-limiting on API endpoints like `/api/chat`), and standard browser user-agents. We do not install third-party tracking pixels or ad retargeting cookies.
When developing bespoke Retrieval-Augmented Generation (RAG) architectures or fine-tuning Small Language Models (SLMs) for clients:
Under our standard Master Services Agreement (MSA), 100% of custom application source code, database migration scripts, Figma design files, and deployment pipelines transfer irreversibly to the client upon milestone settlement. Hopfield Labs retains zero proprietary claim over your commercial software.
Prospective inquiry logs are permanently expunged after 90 days of inactivity. If you wish to request the immediate erasure of any communication logs, email our legal desk at contact@hopfieldlabs.tech. Requests are verified and processed within 48 business hours.